Thanks for visiting Sesh Snow! We strive to provide high-quality clothing and the very best customer service. We stand behind the stuff we sell, and want you to love it, too. This Warranty Policy outlines our commitment to ensuring your satisfaction with your purchases and experience.
This warranty policy covers all manufacture defects
We stand by the quality of our products, and the brands we work with. If you receive an item with a manufacturing defect, please contact our Customer Support team (info@seshsnow.com) within 90 days of the purchase date. Again, we want you to love it; we will gladly replace the defective item with a new one or provide you with store credit.
This warranty policy does not cover:
- Items damaged due to misuse, neglect, or improper care.
- Normal wear and tear.
- Items that have been altered or modified in any way.
- Products not directly purchased from seshsnow.com.
How to Initiate a Return or Request Warranty Service
- Contact our Customer Support team at info@seshsnow.com to report the defect. Please include all pictures, and any info you can provide for us to evaluate if item is eligible for a warranty claim.
- Once approve by our warranty team, you will receive a PDF file in the email with a Return Authorization number with your invoice.
- Package the item securely and include a copy of your order invoice.
- Ship the package to the address provided by our Customer Support team.
Changes to this Warranty Policy
We reserve the right to make changes to this Warranty Policy at any time. Any changes will be posted on our website and will become effective immediately upon posting.
Thank you for trusting us with your gear and clothing needs. We appreciate your shared trust in our products, and we’re excited to catch you out there.